Frequently Asked Questions

 

What is included in the membership?


Unlimited downloads of all our digital PDF files including separate instrumental parts. All our Midi and MP3 files. 5 free transpositions of any of our existing files into the key of your choice per year. Priority requests for new works. Downloads of all new works added during your membership.


How do I pay?


Payment is made via credit card through either ClickBank or PayPal. Both of these companies are world renowned companies with secure facilities to protect your identity and payment details.


Is there a guarantee?


Yes, for full details see our guarantee page.

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Is this really worth the membership fee?


We think so! This is not just a sheet music site but one where we take extra effort in preparing the midi files so you can understand how a piece should sound. The right emphasis, speed and expression. Our music is NOT scanned from cheap and inferior editions; all our work is properly typeset, error checked and consistently laid out to a high standard.


You say the music is worth thousands of $ but you are selling it for a fraction of that, what's the catch?


None! We recognize few people will want every file on the site so its value is really what it represents to you. As we have been operating for over 15 years online our cost savings have been used to keep membership prices low, something that new entrants to the market cannot match. Also we reinvest member's payments into commissioning new works thus further enhancing the site's value.


Are my details safe?


We only keep your name and email address. We never have access to your credit card details or address.


Will you help me if I have a problem downloading?


Of course we will! Our team are very friendly and recognize that not everyone is a computer wizard!


Will I be automatically charged again at renewal?


No. At renewal we will send you a reminder email. To renew (normally discounted) you will have to authorize a payment to us. If we don't hear from you your membership will automatically lapse.


How often is the site updated?

Updates are 3 to 4 times a month, normally on a Friday.


Who are you? How long have you been publishing sheet music on this site?


We started in 1999, you can see our front page and how the site has developed through wayback machine. We are based in the United Kingdom, our contact details, address and telephone number are available through our contact us links.

 

We hope this information helps but do contact us if you have any further queries.


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